Questions to Ask a Potential Managed IT Service Provider

A Managed IT Service provider can help your business streamline operations, save money, and enhance productivity. When choosing a provider to work with, it's important to ask questions that help you understand how this partnership will work and what their ongoing services look like. As you compare providers, ask the following important questions before deciding which company to go with.  What level of service can I expect? You'll want to know this before you sign on as a client, not after. The price of service and the level of technology used to support your company's IT infrastructure are important, but cost savings…

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Benefits of Cloud Computing

Cloud computing is becoming common in offices as companies look to boost the productivity of employees, enhance their accessibility and create a mobile-friendly environment. For most businesses, the decision to migrate to the cloud is an easy one. For others, the benefits and drawbacks need to be closely considered before a decision is made. The cloud can be so much more than just a place to store files. Storage is often the first need companies identify that brings them to cloud storage, but the additional benefits of cloud computing extend far beyond simply storing data. The cloud is a way…

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Secure Printing can Keep Sensitive Information Safe

Every business works with sensitive information. A few examples include employees' tax information, salary and insurance details, medical information, legal documentation, student records or termination papers. Depending on the nature of your business, you might also be dealing with sensitive customer information. It is your responsibility, as an organization and employer, to keep this information secure. Secure printing software can be an important part of your security process.  Secure printing software is one tool that controls the transfer and production of sensitive information. It works by tying the user to the document by requiring that user to identify him/herself at the printer (via a…

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Can You Lose Information in Cloud Storage?

Cloud computing is a combination of hosted applications, data storage, and remote server access through the Internet. The cloud is where all those applications and data are stored. Many individuals and businesses use the cloud in some format, often without knowing. Social networks and email applications are two of the most common uses. The origins of the cloud began when individuals and businesses started depicting the Internet as a cloud in diagrams. When the cloud, as we know it and experience it today was developed, its name came from these diagrams. Nowadays, a common term is cloud computing, which refers…

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When You Should Consider Print Management Outsourcing

If you are like many companies, print management is not a top priority. For nearly any business or industry, effective print management can provide significant benefit, but no one has the time to take control and truly make it a primary focus. Without this attention to detail, print costs and workflow can easily get out of control. Many organizations believe their print technology is currently being monitored and well managed; but upon taking a closer look, it simply isn’t the case. This is the result of print management being handled in-house, which often means there is a lack of strategy…

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Best Practices of Document Management

The best document management system can do a lot for a company's ability to get work done more efficiently, but you need to put some thought into it before and after you implement it. Here are some things to remember to get the most out of your document management tools.  What gets measured gets done. You’ve got to set goals before embarking on document management, and it's important to establish quantifiable goals. Just plugging it in and hoping it begins to improve all your processes is a recipe for failure.   Names. This might take a little time, but sitting down with your…

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Local vs. Network Printers

In today's world where business is dominated by cloud computing, file sharing, smartphones, and tablets, it may seem outdated to have a need to print out information on paper. But as you know, many areas of industry still rely heavily on printing to communicate effectively with clients and coworkers. When it comes to printing, there are a variety of options. One decision you'll have to make is whether local printers or network printers will better serve the needs of your company. What is the difference between local and network printers, and what do you need to know when making your…

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Business Printing Costs

Business printing costs can be difficult to manage, and they are oftentimes higher than you would think. Finding the true cost of printing within your business means gathering all print-related expenses and assessing them. In this post, I'll be covering which expenses affect your overall printing costs as well as some strategies for lowering those costs. Printing expenses include all supplies used for printing, along with the costs of the print equipment itself, maintenance, and repair expenses. While most would think business printing costs are down in the digital age, the average business employee prints 10,000 sheets of copy paper…

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Tips for Organizing File Folders on Your Network Servers
A notebook with multicolored folders. White background.

Tips for Organizing File Folders on Your Network Servers

While electronic filing of documents can solve the frustrations and storage space issues associated with filing cabinets, they do come with their own challenges. The primary challenge being organization, especially when many people have editing access – like they do on network servers. Below, you'll find tips to help you better organize the file folders on your network servers. Communication- It's important to bring in all applicable parties and departments within the office to first talk about the issues presented by sloppy or otherwise poor document management on the network server. Poor organization leads to inefficient retrieval and workflow, as…

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Benefits of Managed Print Services

Managed print services has been a popular topic lately as more and more companies realize its many benefits, such as workflow efficiencies, hard cost savings, and ongoing return on investment. We are going to be discussing the benefit of printer repair and replacement within the Managed Print Services(MPS) program. Printer Management: Printer repair and replacement can be time-consuming and costly, but having an MPS program places this task in the hands of a managed print provider. Here’s a high-level overview of how this program is implemented: Your MPS provider conducts an inventory of your current printing fleet - across all…

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Managed IT Services And Network Management

Your network is a vital component of your daily business operations. Every moment without your network results in lost productivity and potentially missed sales opportunities. It needs to be kept safe and managed appropriately.  What does Network Management look like?   Your network consists of the collection of devices that are connected to shared resources. The devices and connections need to be managed to ensure proper configuration and to implement adequate security measures.   Here are some of the common network issues businesses experience:  Incorrect or poor cable connections  Damaged cables  DNS or ISP failure  Lack of space for data transfer  Incompatibility or missing…

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Managed Print Services Shouldn’t be a DIY Project

DIY projects are right at our fingertips with Pinterest and YouTube. DIY projects can be fun and successful, however, there are some things best left to professionals. Even if you have a history of success with setting up new devices and troubleshooting, network printers are smart, multi-functional, and equipped with their own hard drives. With the increased sophistication of today’s print technology, it may be time to step away from print management and leave it to Tri-Copy, the experts. Implementing and configuring print management software correctly is not easy. A lot of clients get frustrated and don’t end up with…

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Managed IT is Right For Your Business

It is easy to take the complexity of today’s business technology for granted. A well-supported IT infrastructure makes it possible for today’s businesses to function smoothly. While most employees use the network to remain productive, the members of the IT department work tirelessly to manage and maintain the network that supports this productivity. Without IT staff, networks are subject to security threats, outdated software, and increased downtime. Despite the importance of network management, this isn’t the only responsibility of IT employees. Many IT departments are overworked, understaffed, and under constant stress to keep the network running, among many other responsibilities.…

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The Importance Of Secure File Sharing

File sharing solutions are found everywhere. There are countless possibilities for secure file sharing, secure file transferring, virtual data rooms, Google drives, and other file sharing solutions. In today’s world, businesses of all verticals, especially legal, deal with sensitive data and the importance of sharing files securely. With Tri-Copy’s file sharing solutions, we can protect our clients and customer data. In years past, when you needed to share a file, you would simply create an email, add the file you needed to share, and send to the recipients. We didn’t pay attention to the security of our documents or files.…

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5 Advantages Cloud Storage Brings to a Business

Cloud service and storage providers offer valuable IT solutions for businesses of all sizes. Many people reap the benefits of the cloud for personal reasons, but most businesses have yet to take the leap. Whether your current on-site data storage seems sufficient or you simply haven’t taken the time to consider cloud storage, reviewing the following advantages is a good place to start. Cost advantage is perhaps the most important benefit to business owners. Cloud storage is more affordable because providers distribute the costs of their infrastructure and services across many businesses. Moving your business to a cloud eliminates the…

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Reduce Down-Time in Your Business with Managed Services

Having down-time in a business is wasted time and resources. Whether down-time is the result of natural disasters, software failure, human error or hardware failure, it’s time where you’re not serving customers, making money or achieving business initiatives. Many businesses do not have a process in place to help them bounce back from a lengthy down-time. Dealing with down-time inefficiently can lead to a long recovery, causing delays in business and resulting in a loss of productivity. Tri-Copy offers managed service options to help disaster recovery. Managed services can provide solutions for all of these issues and managed service providers…

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Is Your Multifunction Printer Vulnerable to a Network Hack?

We have all heard the recent reports of network hackers gaining access to multifunction printers, causing headaches for IT teams and cyber security personnel. These stories in the news are creating a lot of noise in the industry, overstating the risks of having a printer or MFP installed within an organization’s network. Although this could be cause for concern, multifunction printer hacks are relatively harmless. Typically, a person who wanted to do cyber harm within a corporation wouldn’t spend the effort to attack a printing device. It is important to understand these perceived network vulnerabilities can only be taken advantage…

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Benefits to Managed IT Services that Save Businesses Money

While IT support is essential, it can be done in-house or outsourced to an IT service provider. Managed IT services helps businesses of all sizes focus on the business they do, instead of the technology that supports it. Before you make a decision about whether or not to use a managed IT service, you need to assess the benefits of understanding if they align with your business objectives. Benefits of managed IT services for a small or larger company. It’s a small initial investment.  Managed IT services help offset the initial investment of technology costs. Updating to new software is…

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Print Management

Print Management solutions, like those offered by Tri-Copy, help companies gain control of print, copy, scan and fax jobs based on individual users to reduce costs and increase productivity and document security. The data collected can be used for simple tracking of things like identifying who’s printing too much color, who’s printing single sided vs. saving paper by duplexing, or who’s printing to expensive desktop printers. The data also can be used for client billing. Print management is commonly used across all verticals when they would like to know exactly who is doing what for all of the above –…

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Reasons Secure Printing Isn’t Working at Your Law Firm

Getting secure printing in place is a mix of technology and understanding human nature. Here are a few of the things that might be getting in the way of your efforts to make secure printing work for your law firm. People don’t use it. There are two reasons people don’t do something you have implemented. One, they don’t know how to do it. Two, they don’t understand the importance of using secure printing. Secure printing capabilities can maintain the integrity of not only your clients and their information, but your firm as well. Secure printing isn’t set up properly. Each…

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5 Cost Saving Benefits of Managed IT Services

Having a managed IT service allows you to outsource a variety of IT support tasks you would otherwise need to pay someone to do in-house. When you are making a decision about whether or not to use a managed IT service, you need to look at the benefits to understand where they align with your business objectives. A managed IT service offers several benefits for large and small businesses. Consider the cost savings, and how you could reinvest that money back into your own business. Predictable monthly costs. When you have a successful business, it’s important to keep a close…

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The Risk of NOT Having Managed Print Services

Most small business will have one or two printers in their office, but larger corporations will have a fleet of printers that are scattered around the United States in several different locations. Despite being in different location, Managed Print Services still view this as a single print environment. You will notice in this Konica Minolta infographic below that they focus on security and sustainability. Security: Every business prints off information that is secure and important to their company. Some of these industries such as legal, healthcare, and government have a security policy and practices that are non-negotiable. With these industries,…

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Four Ways Your Old Printers Are Costing You Money

Old printers are like old cars, they start eating away at your budget for maintenance. With your old printer, you need to calculate all of your maintenance costs, energy costs, supply costs, and productivity costs. How do you and your company know when it is the right time to trade in your old printer for a newer model? Below are four things for you to consider. Age of the printer. If your printer is eight years or older, chances are the manufacturer has stopped making replacement parts. Without the proper parts, fixing the printer will be difficult and costly. Fewer…

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What is a Cloud and why is it Beneficial?

The cloud is a way to store data without taking up space on your personal computer. Storing data is a central, fundamental function of computers and computing environments. Below are some of the benefits of having a cloud. Cost- When you store data in the cloud, you aren’t paying for servers and the fees to maintain them. Cloud services often operate on a pay as you go, so it can be more cost effective and cost predictable. Scalability- The cloud is here to help your business grow. It is quick to adapt to any businesses and their needs. It also…

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How Managed Print Services Benefits Schools

In schools and throughout entire school districts, printing serves a central role. As technology evolves, schools are keeping up with these changes and they have to do so on a limited budget. With Managed Print Services, schools can stay current with their print technologies and stay within their budgets. Managed Print Services addresses many of the print-related issues school systems face. By working with a managed print provider, schools are able to uncover how their current print environment can improve. Signs of an inefficient print environment: Many different device models Multiple vendors for supplies and maintenance Frustrated teachers and students…

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